Shipping policy

Shipping Policy

 

Shipping Policy

Processing Time All orders are processed within 3-5 business days. Orders are not processed or shipped on weekends or holidays. You will receive a notification with tracking information once your order has shipped.

Domestic Shipping (Canada) We ship across Canada via Canada Post. Shipping rates and estimated delivery times are calculated at checkout based on your location.

International Shipping We ship to select international destinations via Canada Post. International shipping rates and delivery times are calculated at checkout. Please note that customs duties, taxes, and fees may apply and are the responsibility of the customer.

Delays Aurora Dawn Skin Care is not responsible for delays caused by Canada Post or customs. If you have not received your order within the expected timeframe, please contact us and we will do our best to assist you.

Lost or Stolen Packages Aurora Dawn Skin Care is not responsible for lost or stolen packages once confirmed as delivered. Please ensure your shipping address is correct at checkout.